Terms and Conditions

1. Acceptance of Terms

Welcome to Mercato Italiano! By accessing or using our website, located at [Website Address, Fictional], you agree to be bound by these Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you and Mercato Italiano, owned and operated by "Sapori Autentici S.r.l." Located at Via Roma, 123, 00100, Rome, Italy. If you do not agree with any part of these Terms, you must not use our website.

2. Use of the Website

You agree to use the Mercato Italiano website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

3. Intellectual Property

The content, layout, design, data, databases and graphics on this website are protected by Italian and international intellectual property laws and are owned by or licensed to Mercato Italiano. Unless expressly permitted in writing, you may not copy, reproduce, modify, distribute, republish, display, post, or transmit any part of this website. "Mercato Italiano" and the Mercato Italiano logo are trademarks of Sapori Autentici S.r.l. and may not be used without our express written permission.

4. Product Information and Pricing

We strive to provide accurate product information on our website. However, we do not warrant that product descriptions, prices, or other content on the website are accurate, complete, reliable, current, or error-free. Prices are subject to change without notice. In the event of a pricing error, we reserve the right to refuse or cancel any orders placed for that product at the incorrect price. If we have already charged your credit card, we will issue a credit to your credit card account in the amount of the incorrect price.

All products offered through Mercato Italiano are subject to availability. We make every effort to ensure that our inventory is up-to-date, but we cannot guarantee that all items listed on our website are in stock at all times. If a product you order is unavailable, we will notify you as soon as possible and offer a suitable replacement or a full refund.

5. Orders and Payment

By placing an order on our website, you are offering to purchase a product subject to these Terms. All orders are subject to acceptance by Mercato Italiano. We may choose not to accept your order for any reason, including, without limitation, unavailability of product, errors in pricing or product descriptions, or if we suspect fraudulent activity. Payment must be received in full before an order is processed and shipped. We accept payments via credit card (Visa, MasterCard, American Express), PayPal, and other payment methods as indicated on our website. You represent and warrant that you have the legal right to use the payment method you provide.

6. Shipping and Delivery

We ship products to addresses within Italy and select international destinations. Shipping costs and delivery times vary depending on the destination and shipping method selected. We are not responsible for delays in delivery caused by events beyond our control, such as weather conditions, customs inspections, or carrier delays. Risk of loss and title for products purchased from Mercato Italiano pass to you upon our delivery to the carrier. It is your responsibility to inspect the package upon arrival and report any damage or missing items to the carrier immediately. We will assist you in filing a claim with the carrier, if necessary.

7. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied with a product for any reason, you may return it to us within 14 days of receipt for a full refund or exchange, subject to the following conditions: the product must be unused, in its original packaging, and accompanied by the original proof of purchase. Perishable goods, such as cheeses and fresh meats, are not eligible for return unless they are damaged or defective upon arrival. To initiate a return, please contact our customer service department at customerservice@mercatoitaliano.com or call us at +39 0432 47235. You are responsible for paying the return shipping costs, unless the product is defective or we made an error in fulfilling your order. Refunds will be issued to the original payment method within 10 business days of receiving the returned product.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Mercato Italiano shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the website or the products purchased through the website, even if we have been advised of the possibility of such damages. Our liability is limited to the purchase price of the product in question. This limitation of liability applies to all claims, whether based on warranty, contract, tort (including negligence), or any other legal theory.

Specifically, we are not liable for any damages resulting from: (a) the use or inability to use the website; (b) the cost of procurement of substitute goods and services; (c) unauthorized access to or alteration of your transmissions or data; (d) statements or conduct of any third party on the website; or (e) any other matter relating to the website or the products purchased through the website.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Italy, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Rome, Italy.

10. Changes to Terms

Mercato Italiano reserves the right to modify these Terms at any time without prior notice. Your continued use of the website after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for any updates or changes. The latest version of the Terms will be posted on our website with the effective date.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Mercato Italiano
Sapori Autentici S.r.l.
Via Roma, 123
00100, Rome, Italy
Email: info@mercatoitaliano.com
Phone: +39 0881 84583